Staff at City Students’ Union are celebrating today for successfully passing the Advice Quality Standard (AQS), a nationally recognised quality mark for organisations providing free, independent advice to members of the public.
Christabel Carter, Advice Manager said ‘We are so pleased to have been awarded the AQS as it shows students using our service that we are working to the best possible professional standards. The team of staff and volunteers have worked very hard to achieve the AQS and we will be making sure that we maintain these high standards over the course of the year.
The AQS is awarded by the national umbrella group, the Advice Services Alliance. The ASA Director Lindsey Poole said: ‘The AQS is a tough benchmark to achieve, particularly in challenging times for the voluntary sector and our clients and we offer our congratulations to City Students’ Union for so clearly making the grade.’
City Students’ Union will proudly display the AQS logo, joining the community of over 650 organisations across the country of AQS holders.