What is this project about?
This project on achieving a high standard of education will be a longstanding project for the Students’ Union, and we will be working closely with the University on this, because it is something that they also want to achieve. Students come to university and hope to enjoy the extracurricular activities that are provided, but in the main, students want to graduate with a good degree (1st or 2:1) and feeling that they are well equipped to enter the world of work.
The university has a duty to ensure that students receive a high standard of education. After all, most students are paying extortionate amounts of money for their degree. It is unacceptable that the university delivers the bare minimum standard of teaching and student satisfaction must be the driving force for change and improvements to how teaching is being delivered. At the SU, we understand that a high standard of education looks different depending on your programme, level of study, whether you have placements or if you have study abroad opportunities. The SU works hard to ensure that every student feels able to provide feedback about their course, using the systems of programme reps and student officers to understand what the issues are and then support students in lobbying for improvements.
What progress has been made so far?
Lobby for better teaching, whether online or in person.
- Students report to us that they feel that the standard of teaching has improved in comparison to last year.
- Teaching must feel more employment focused, with the view to prepare students for the real world of work or further study.
From working with Academic Societies, Programme Reps and School Representative Officers, the SU has put together all feedback from students into a Student Voice Report (available here) produced every term. This report contains data from SSLC & SEC meetings, as well as focus groups, check-in meetings and surveys.
All students are encouraged to get in contact with me, if they are experiencing problems in their course. You can also complete our Academic Issues form and a member of staff will be in contact with you.
Assessment and feedback
- Modifications to the assessment and feedback policy to reflect student feedback and SU lobbying points.
I have made progress with improving assessments in the School of Mathematics, Computer Science and Engineering (SMCSE), where they have made a commitment to make modifications to assessments, based on student feedback gathered from the SU over the last year. These include:
- Assessment schedules (summative and formative) must be published at least 2 weeks before the start of the academic year
- Issues of inclusivity and equity should be considered when designing assessments.
- Each assessment must have clear rubrics/marking scheme and communicated to students with or before the assessment is set. Marking should be consistent and follow a marking guidance (to be developed by December 2021).
- So far in this academic year (Nov 2021), we have not received complaints from students around assessments yet, but this is likely due to the time of year. If you are experiencing issues in this area, we encourage you to contact our Advice Service (Online Survey Software | Qualtrics Survey Solutions. We anticipate that assessment and feedback may be a student complaint in the near future once the January assessment period commences, and we strongly encourage students to let us know of their issues. The VP Ed’s email is at the end of this page.
Get in touch
If you are interested in hearing more about this work, or want to get involved you can email Ruqaiyah Javaid, VP Education - VPEducation@city.ac.uk