Covid-19 Mitigations

Covid-19 Assessment Update: City’s Mitigations explained


As the pandemic continues City has decided on a series of mitigations to ensure that students are not disadvantaged throughout their assessments. Many of you will be familiar with the term No Detriment, but what does this term actually mean?


No Detriment is a term used in the Higher Education sector to refer to the University putting measures in place to ensure that the pandemic does not have a detrimental (negative) impact on a students’ ability to do well on their assessments (exams, coursework, tests). In Summer 2020, a Safety Net policy was put in place and was removed before the commencement of the 2020/21 academic year, as the University hoped that it would not be needed this academic year. As the pandemic worsened and lockdown continued, the SU lobbied the University to have a No Detriment package put in place to ensure that students are not negatively impacted by the pandemic. City University then agreed that that measures needed to be put in place to support students through this challenging time. The Main Mitigations package, outlined below, represents the combined efforts of the SU and University to agree on arrangements that support City students.


What is the difference between No Detriment and the Main/Exceptional Mitigations package?


They are different names for the same principle. Last year’s Safety Net is different to both of these and will still be applied to your 2019/20 assessment marks as long as you were a student in 2019/20.  To avoid confusion, the SU will use the same name (Mitigations Package) as the University instead of No Detriment.


Does the Main Mitigations Package apply to everyone?


The Main Mitigations Package outlined below will apply to most students. The Exceptional Programme Package will have been communicated to the relevant students by their School and Research Degree students can find out about changes to their courses here


What does the Main Mitigations package include?


The package is designed to:

  • Enable you to complete your studies
  • Enable your achievements to be reliably assessed
  • Ensure your qualifications are awarded securely so that they hold value now and in the future.
  1. Relaxing of the Extenuating Circumstances (EC) rules


City recognises that obtaining evidence during the pandemic can be difficult, therefore you are being encouraged to submit EC’s without evidence. You can then state on your EC claim that for reasons relating to the pandemic you are unable to obtain evidence. The rules around EC’s have been relaxed and your EC application will likely be accepted as long as you complete the form correctly. You should hear back about your EC application within 14 days. You should also not worry if you haven’t been able to submit your EC within seven days of the assessment- submit it anyway and explain why it is late if you can. A late EC must be submitted before the Assessment Board has published your final results, otherwise you will need to submit an Appeal.


You can apply for an EC claim through e:vision - and find out more about EC’s through our EC self-help guide


  1. Compensation


Compensation is an assessment arrangement whereby a student who has failed to reach the pass mark in a module, can be supported to pass as a result of overall performance. It helps you to pass onto the next level of study where you may have failed a few modules, as long as the overall criteria is met. The number of modules which are eligible for compensation has been increased, where possible. If you are eligible, compensation will be applied automatically and you do not need to request it.


  1. 24-hour submission windows


The aim of this arrangement is to allow you flexibility, taking into account your personal circumstances. Where possible, students in SASS, SHS and Law have a minimum of 24-hour submission windows to complete assessments and will have open book assessments. For some assessments there will be a timed element, whereby you can choose what time you start the assessment within a 24-hour window but once you start, the assessment is timed. Due to the circumstances within their Schools, SMCSE and the Business School also have open book exams but felt unable to provide 24-hour windows for all assessments. If you have any queries, please contact your Programme Director.


  1. Extensions


The extension period has been extended from 10 days up to 4 weeks. Each School has their own Extension Policy and further details can be found here: A-Z Help Topics: Extension Process & Form (


  1. Scaling


The University are reviewing your marks and will identify modules where resits or scaling may be necessary. Please note that scaling will only be recommended in cases where there are factors that shows overall attainment has not been what is normally expected. Please speak to your Course Officer if you have questions about scaling.


  1. Discounting


For full time students who pass their stage in the 2020/21 academic year, the University will discount (not include) the lowest 30 credits of modules from that stage’s contribution to the final classification.


For part time students who pass their stage in the 2020/21 academic year, the University will discount (not include) the lowest 15 credits of modules from the current academic year’s contribution to the final classification.


This will be done automatically.


Please note, there are some exceptions or changes to the Mitigations package for students who are on courses that have PSRB requirements or non-standard credit structures. This will have been communicated to you by your Programme or School. You can find out more about the  Mitigations Packages on the Student Hub.


As well as the Mitigations Package, there are still ways that the University can support you. If you need further support, please contact your Personal Tutor, the Academic Skills team, the Counselling, Mental Health and Accessibility Service, or appropriate service for your needs. If you don’t have access to technology, data or Wi-Fi, then you can apply to the Digital Inclusion Fund, with an explanation of how the lack of access has impacted your ability to learn. If you want to apply for interruption of studies, submit an appeal, or make a complaint about your marking, please contact our Advice Team, who can guide you through the process. 


If you have any questions about the Mitigations Package or resits, please contact your Course Officer.


Best wishes,

Ruqaiyah (VP Education)