Contact Us

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Our staff offices are located in CX118. That’s on the first floor of Tait building, Northampton Square – next to the Courtyard Cafe.

Our contact details         

City Students' Union                               
CX118 City, University of London, Northampton Square         
London EC1V 0HB 

Click here to find us on CityNav. 


You can also find us on social media:  

Facebook  /  Instagram  /  Twitter

Welcome Desk Opening Hours 

Our Welcome Desk (that's our Reception) is located in the Tait Building by the Courtyard Cafe. If you can't visit us you can drop us an email on or call us during our opening hours on 0207 040 5600.

We're currently open Monday to Friday from 10:00am to 4:00pm.

I need to see someone, what do I do?

Let us know before you say hello! We want to be here when you need us, and as we’re a small team, you might find yourself popping in to find the staff member you need is away from their desk. Your best bet is to let us know you’re coming, so we can make sure we’re here to help. Get in touch via email at, or social media @cityunisu.

I’ve ordered a Totum card, where do I pick it up?

It's well worth ordering a Totum card powered by NUS Extra, to experience over two hundred UK student discounts. Once you've placed an order, you will be notified when the card is ready for collection from our Students' Union reception, due to current conditions your card will be posted to your address you provide when purchasing. 

Why is your mascot a carrot?

It’s a long (but good) story. Pop in and we’ll tell you all about it over a cup of tea.

How do I contact and access the Union Advice?

You can find out how to contact us and access Union Advice here.

I want to make a complaint, how do I do it?

We hope that you are always satisfied when you get involved with the Students' Union, however we recognise that sometimes you may feel the need to make a complaint. 

We take all complaints seriously and the process for both informal and formal complaints is set out in Bye-Law 13 Complaints and Disciplinary Procedures.  If you feel unable to make the complaint informally or are unhappy with the outcome, you can make a formal complaint using this form - click here.

Advertisement/media enquiries

Find out more about our opportunities here

Organisation Structure

Download here


Your Sabbatical Officers

Shaima Dallali

Email President
  • I represent the student voice and liaise with governing bodies
  • I support student campaigns and welfare
  • I lead the Sabbatical Officers team and support Liberation Officers
Ruqaiyah Javid
Vice President Education
Email VP Education
  • I support School Representative Officers and Programme Representatives
  • I facilitate Educational Campaigns
  • I work with academic and central support departments across the University and liaise with relevant external agencies

Shahd Haj Khalil

Vice President Community And Wellbeing
Email VP Community And Wellbeing
  • I coordinate society leaders and work with volunteers
  • I organise and promote participation in events and activities
  • I support the development of societies, student media, volunteering and RAG

Our Senior Management Team

Philip Gilks
Chief Executive
Email Philip
Hannah Roberts
Deputy Chief Executive
Email Hannah
Jeni Turner
Head of Finance & Operations
Email Margaret

Finance and Operations 

Administration & Finance Coordinator
Email Magdalena

Ryan Ginger
Membership Insight Coordinator
Email Ryan


Our Student Activities Team

SU Activities & Development Manager
Dimitri Andreou
Student Communities Coordinator
Email Dimitri

Tyler Austin
Employability & MPP Coordinator
Email Tyler
Yasmin Gutin
Customer Services Assistant
On Maternity Leave

Email Yasmin Gutin
Christianah Alatishe
Customer Services Assistant

Email Christian Alatishe

Our Student Voice Team

Angelo Weekes
Interim SU Engagement Manager
Email Angelo

Kata Kepes
Student Engagement Administrator
Email Kata


Raquel Marques
Representation & Democracy Coordinator
Email Raquel



Tamanna Rashid
Representation & Democracy Coordinator
Email Tamanna

Our Advice Team

Christabel Carter
Advice Manager
To receive advice you need to complete our Case Form here

Jacinta Oliver
Academic Advisor
To receive advice you need to complete our Case Form here
Jitendra Kulkarni
Academic Advisor

To receive advice you need to complete our Case Form here


Our Communications Team

Communications Department

Our Comms Team have a centralised Mailbox, you can contact them below.
Email Communications