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Signposting and Support

In this section

As a Programme Rep, you'll most likely be approached by students who need support that you're not able to offer. You'll need to know which support services to signpost them to so that they can get the help they need. 

 
On this page, you'll find a list of support services and their contacts so that you can direct students to the right place.
 

Key places for information

  1. Student Hub | City, University of London
  2. Home | City Students’ Union

Life at City

  1. What’s on at City What’s on | City Students' Union
  2. Timetabling and term dates Timetabling, term dates and exams | Student Hub | City, University of London
  3. Food and drink on campus Food and drink on campus | Student Hub | City, University of London
  4. Booking a study space on campus Bookable Library Spaces | City, University of London
  5. Sign up for a CityBuddy CityBuddies | City, University of London
  6. 2022-23 Strike Advice Industrial Action | City Students' Union

Wellbeing and Study Support

  1. Student Health & Wellbeing Support Student Health and Wellbeing | Student Hub | City, University of London
  2. Study Skills advice and support Academic Skills team
  3. City Cares City Cares | City, University of London
  4. Students' Union Advice Union Advice Team | City Students' Union

Finance and money

  1. Budgeting tools Blackbullion
  2. Access Money Advice Money Advice Team | City Students' Union
  3. Fees and funding Fees and Finance | Student Hub | City, University of London
  4. Hardship funding and support Student Funding | Student Hub | City, University of London
  5. Cost of Living support Cost of Living Hub | City Students' Union & City, University of London
  6. Applying for state benefits Benefits | Citizens Advice

Academic Support

  1. Contact students, reps, and staff in your programme GetHeard@City 
  2. Contact your Programme Rep Find my rep | City Students' Union
  3. Access Moodle to contact your Course/Programme Leader My Moodle Login | City, University of London
  4. SU Study Well Campaign Study Well | City Students’ Union
  5. Academic Skills and support Academic Skills team
  6. Exam results and resits information Exam FAQs

Employability

  1. Getting a part-time or temporary job Unitemps
  2. City Careers (workshops, 1 to 1 support, placements) Careers Hub | Careers and Employability | City, University of London
  3. Employability events, resources, and skills sessions Employability | City Students' Union

Student community

  1. Join a society Societies | City Students' Union
  2. Employability events, resources, and skills sessions Employability | City Students' Union
  3. Adopt and revive inactive societies Adopt a Society | City Students' Union
  4. Start a new Society Society Application Form | City Students' Union
  5. Join a sports club and compete as part of the Wolfpack Sports Clubs | City Students' Union
  6. Try a CityActive social sports class CityActive | City Students' Union

Accommodation

  1. Accommodation Team Student Support Services | City, University of London
  2. Living in Residential Halls University Accommodation | City, University of London
  3. Tips for finding somewhere to live Private Accommodation | City, University of London
  4. Family Accommodation Accommodation for Families | City, University of London
  5. Short-term Housing University of London Housing Services (ULHS)
  6. Housing Advice University of London Housing Services (ULHS)
  7. Nearby Hotels and Hostels Short-term Accommodation | City, University of London
  8. Housing Charities and Support Shelter

Campaigns and Making Change

  1. Contact your Officer Team President | City Students' Union
  2. Find out about Assembly Assembly Hub | City Student's Union
  3. Contact your Programme Rep Find my rep | City Students' Union
  4. Submit suggestions on GetHeard@City 
  5. Ongoing student campaigns and projects Campaigns | City Students' Union

Other useful links

  1. Specialist Support Services Additional Support | City, University of London
  2. Suicide Helpline How we can help | Samaritans
  3. Mental Health text support Here for you | Shout 85258
  4. National Domestic Abuse Helpline Domestic Abuse | Refuge
  5. Homelessness advice and support Homelessness | Shelter
  6. Honour-based Abuse and Forced Marriage support Honour Based Abuse | Karma Nirvana
  7. LGBTQ+ Abuse, Violence, and Hate Crime support The Galop Helpline | Galop
  8. Recognising Domestic Abuse Something doesn't feel right | Women's Aid
  9. 999 text service Emergency SMS | Relay UK
  10. Report a Crime (non-emergency) Report a Crime | Metropolitan Police