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Privacy Policy

This privacy policy sets out how City, University of London Students’ Union obtains, manages and uses your data. All data is held securely and in compliance with GDPR & the Data Protection Act.

If you have any questions about how we use your data please contact us by email studentsunion@city.ac.uk  phone 0207 040 5600 or write to us at Privacy, City Students' Union, Northampton Square, London, EC1V 0HB.

We will never sell your data to any other organisations.

 

Use of City, University of London Students’ Union Website

This website contains links to other websites, including social media. City, University of London Students’ Union is not responsible for the privacy practices and/or the content of such websites. You should exercise caution and look at the privacy statement applicable to the website in question. 

 

Cookies and how we use them

A ‘cookie’ is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes.

We use the following types of cookies:

  1. Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how our members use the website. We might use that information to improve the user experience of those visiting citystudents.co.uk.
  2. Service Cookies that help us make our website work as efficiently as possible; remember your registration and login details; remember your settings preferences; and monitor the number of pages you view and for how long they are viewed for – with the purpose improving your access to information you are trying to find and improving your visitor experience to citystudents.co.uk.
  3. Third party advertising and analytics cookies, which are placed by or on behalf of independent advertisers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site. They are anonymous – they cannot identify individuals. They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once. They might also allow the advertiser to tailor advertising to you when you visit other websites.

We have no access to third party cookies and third-party organisations have no access to ours. The third-party organisations that place cookies have their own strict privacy policies.

Please see our cookies page for more information about our cookie use and how you can restrict or block cookies.

 

Where we get your data

We hold data for our legitimate interests to fulfil our service with you as a student at City, University of London. 

We have a Data Sharing Agreement in place with City, University of London which allows us to use your data to administer your membership of City Students’ Union.

We are provided this data when you enrol at City, University of London and you become a member of City, Students’ Union, unless you decide to ‘opt-out’ during the enrolment process. When you update any of your data with your institution (for example your home address) we receive the update in an overnight data feed.

You may give us your information in order to sign up to a student group, for one of our events, undertake research activities, use our advice service, purchase our products or communicate with us. When you give us this information we take responsibility for looking after it and we will cross reference this data against our register of members.

 

How we use your data

We use your data to communicate with you via email and the City Students’ Union website. This includes direct mailing for marketing purposes, invitations to events, news and updates from City Students’ Union, information about how you can get involved with the activities we offer. If you would like to update your mailing preferences you can do so by emailing studentsunion@city.ac.uk or you can log into your online account and visit your profile. We aim to keep email communications to a minimum and that we ensure that you are receiving communications that are important or of interest to you.

 

Who has access to your data

Your membership data is held in a secure database operated by a third-party membership service, MSL Ltd with controls in place to limit who has access to it.

 

How your data is maintained

You can update your data at any time by www.citystudents.co.uk/contactdetails/ or emailing us at studentsunion@city.ac.uk or writing to us at City Students' Union, Northampton Square, London, EC1V 0HB or calling us on 020 040 5600. 

To opt out of membership of City Students’ Union at any time, you need to visit your student account on the University’s systems (www.city.ac.uk/student-administration).

To view the Privacy Notice of City, University of London visit: www.city.ac.uk/about/city-information/legal/data-protection