Our Policies

Our Policies

Here you will find the policies under which we operate the Union Support Service. These are key to ensuring that we run a confidential and effective service and to ensure that you understand the expectations on both parties. 

Union Advice Service Policy Handbook - 2022-23

This document contains all of the major policies used to run our service.


Service Standards and User Agreement

This is the what we ask students using our service to agree to prior to receiving advice.


The service also abides by the following Union wide policies:

Equal Opportunities Policy

Data Protection Policy

Complaints Policy