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Access Union Advice

The Union Advice service is open all year round, including the summer break.

If our reception desk is not open but there are always staff working behind the scenes ready to help you. If you need an appointment please follow the instructions below.

If you require an appointment with our service please fill in our Union Advice Case Form and email it to unionadvice@city.ac.uk.

Please ensure that you answer all the questions in the case form and include as much information as possible, as that will help our advisors understand your situation.

We aim to respond within 3 working days.

Please note that you will need to book an appointment before you can see an advisor.

Our Academic Support pages provide more information on the topics that we can advise on.

We also have self-help guides to help empower you through the process.